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TERMS AND CONDITIONS

SHIPPING

Australia
FREE Australia wide for orders over $35. Orders $35 and under flat rate of $6.00 per order.
Please allow 3-5 days for delivery, and note that signature is required upon delivery.

New Zealand
Select from Registered Airmail for $9 (Regular Shipping) with a delivery time of 5-10 Business Days, or
Express Courier for $19 (Australian Post Express) with a delivery time of 2-3 Business Days.                                                                         Unregisterd Post for $6.00 with no liability if package is lost in transit.

Rest of the World

Select from Registered Airmail for $15 (Registered Post) with a delivery time of 5-15 Business Days or
Express Courier for $25 (Australian Post Express) with a delivery time of 5-7 Business Days                                                                                  Unregistered Post for $6.00 with no liability if package is lost in transit. 

WHEN WILL MY ORDER BE DISPATCHED?
All orders placed before 9:00am AEST (Monday-Friday) will ship that same day.
All orders placed after 9:00am AEST (Monday-Friday) and on weekends will be dispatched the next business day.

DELIVERY TIMEFRAMES
The above timeframes are to be used as a guide only and commence from the date of dispatch. 4 Paws Style will do its utmost to meet the indicated delivery timeframes, but is not held responsible for any delay caused by the postal service or customs clearance. If delivery is attempted and nobody is available to accept the parcel, in most cases it should be held at your local postal facility for a period of time. If you are not contactable and your parcel is unable to be delivered, it will be returned to us and we will then contact you to arrange alternate delivery.

DAMAGED OR MISSING GOODS
We take great care to ensure that products are packed securely so they arrive at your door in perfect condition. As a result, any items damaged during delivery will be replaced upon receipt of the damaged goods to our postal address. 
Please note that if an item has been lost/stolen in transit, a replacement of the product will be organised at our discretion.

CORRECT INFORMATION
Please check that you give us the correct delivery information at time of ordering. To ensure there are not delays in receiving your parcel.

INTERNATIONAL ORDERS - DUTIES & TAXES
Duties & taxes may be payable when your order arrives into your country, if your purchase is over the tax free threshold. In most cases our products will be under this threshold and so no charges will be payable. However if you want to be sure, you will be able to get this information from your local customs office (or look up the threshold online) to determine if your order will incur any additional charges on entry to your country.

 

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